We strive to provide the best art shopping experience, for any problems you encounter do not hesitate to contact us or use the chat service on the bottom right.

Definitions

The client/the user/the visitor/you – individual or company that uses the website to get information, communicate with us, post content or make a purchase.
The (web)site/the platform/the (art) shop/the gallery/us/we – limited liability company, registered under the name UNICAT Art & Lifestyle SRL-D, shortened as Unicat, with headquarters in Bucharest, Blvd. Timisoara 35, with registration number (CUI): 34948820 J40/10674/2015 .

These terms and conditions along with the privacy policy stated here will apply to all interactions and transactions through the website https://unicat.co and all its sub-domains, and all interactions between you and us outside the website (via emails or social media sites). By consequence, by using the website and its e-commerce technologies you agree with all of the terms listed below. We reserve the right to change any of these terms, at any time, without previous notice.

By using this site, you represent that you are at least the age of majority in your state or province of residence.

Our store is hosted by Shopify, a US-based company that provides our e-commerce functionalities - you should read their Terms & Conditions.

These terms of service are governed by the laws of Romania and the laws of the European Union by consequence. You can visit the Romanian agency for consumer protection or the EU dispute resolution online platform to know and execute your rights as a consumer:
ANPC
EU Online Dispute Resolution

payment

Payment

To place an order on our site you will need to create an account. The account is a simple formality that will help us better serve you. If you want to know more about how we store and use your information, consult our privacy policy.

After you finish the checkout process, the sale becomes legally binding between Unicat and you. We will deliver the order in the estimated time after your payment is processed.

The prices and availability displayed on the site can be changed at any time. As long as you have not checked out, the price or availability of a specific item are not guaranteed. Prices include all taxes but do not include shipping costs; these costs will be displayed in your checkout cart.

Consult our shipping policies >>>

Please understand that we reserve the right to cancel any order for any reason (e.g. fraudulent or suspicious activity has been recorded, artwork is out of stock, a website error occurred etc.).

The server hosting the art shop's e-commerce capacities is PCI DSS Compliant (The Payment Card Industry Data Security Standard).

We provide you with the following safe and secure options to pay for your purchase:
Credit Card (MaterCard or Visa) – processed with the highest level of security and anti-fraud prevention by Paypal.
PayPal Account – you will be re-directed to PayPal's secure website.
Bank Transfer – based on the proforma invoice you will receive via email after you finish checking out; the validity of the proforma is 48 hours. Important: we will ship the order only after the transfer has been confirmed on our side.

There are no additional fees to pay for your purchase using any of the payment options listed above.
Note that if you use a third-party payment gateway like PayPal, you are bound by their Terms and Conditions, we encourage you to read them: PayPal, Inc – Terms of Service.

If you pay via credit card, the currency of your bank account will be automatically changed to EUR (euros) at the exchange rate of your bank.

A proforma invoice will be sent to the email address you provide; this is the confirmation of the transaction. An actual invoice will be dispatched along with your order.

shipping

Shipping

For shipping costs for addresses outside Europe* or the United States please contact us by email for a quote.

Our shipping is processed by FAN Courier, please refer to their Terms and Conditions as they will apply to your order. They are responsible for the condition in which your order is delivered. If the condition of the package you receive is dubious, please contact us immediately and we will assist you in solving the issue as promptly as possible.

The estimated delivery time after you place your order depends on:
the region you want your order to be shipped to;
the payment provider you choose (e.g. Bank Transfer takes more time to process than PayPal);
whether you choose an optional feature or service (e.g. frame).

After you receive the order confirmation email and your payment is approved, the estimated delivery time of your order (AGWWP) - depending on the geographical region the shipping address you provide is - will be as following:

0 days for showroom pickup
1 - 3 days for Romania
5 - 10 days for Europe*
10 - 20 days for the Rest of the World

Shipping rates vary depending on the shipping address you provide and the size and weight of the item(s) in your order:

Shipping to Europe* is FREE on all orders!

Shipping in the United States of America (US shipping) is based on 3 flat rates:

Works on Paper (no frame): 15 EUR
Small to Medium artworks (with frame): 50 EUR
Larger or heavier artworks: 150 EUR

Shipping for the rest of the world is estimated via email, please contact us.

*Europe as defined for the purpose of our FREE SHIPPING promotion: Andorra, Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Netherlands, Norway, Poland, Portugal, Romania, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey and the UK.

Please understand that shipping of your order will ensue only after payment has been cleared.

returns

Returns

14 DAYS TRIAL AT HOME: If you are unhappy with what you receive, or the art piece does not feel right in your home, you can easily return your order and receive a full refund.

All purchases can be returned for any reason 14 calendar days after the delivery date. Please contact us promptly if you are unsatisfied with your purchase so we can process your return. Your return will have to be shipped back to us at the address below via a postal service of your choice:

Insula 42
Theodor Aman 42
Sector 1, Bucuresti
Romania

Artworks leave us in impeccable condition. If you receive a deteriorated artwork, contact us immediately so we can assist you and take the necessary steps with the delivery service.

If you want to return a piece, the shipping and insurance costs necessary for the piece to get back to us are covered by you, the client. Once the piece gets back to us, we will gladly reimburse the entire sum you paid for the specific item (including the original shipping cost when applicable). For us to consider your return, it must include the original packaging and the original invoice.

Returns are processed in 48 hours after we receive the item back. We will communicate with you about your return via a return confirmation email. You will be given money back through the payment method you used when placing the order in a maximum of 15 calendar days after you receive the return confirmation email.

guarantee

Guarantee

We guarantee that your order will be processed in the estimated time and that you will do our best to solve any issues arising from your experience with us.

We guarantee the authenticity of the works sold on our site. We only provide works of art directly from the artist's studio and they are all signed by the author. You can receive a certificate of authenticity along with your order if you ask for it in the "note section".

copyright

Copyright

Any part of the site, including its design, functionalities, the product listings, images and written information is the intellectual property of UNICAT Art & Lifestyle SRL-D, Elvira Flora Lupsa or Shopify Inc - if not noted otherwise. By visiting the site you agree not to use any element of the site as your own or in order to promote any other product, service, individual or company without Unicat's written consent.

The images representing the works of art available on the site are sole property of the respective artist whose name appears in the title of the work. These images may not be copied, printed or otherwise disseminated in any form without express written permission from the respective artist.

accuracy

Accuracy

Our website is provided to you "as is" and "as available". Your usage of the website and its functionalities is at your own risk. We provide the information on our site to the best of our knowledge. We cannot be held accountable for any falsity, misinformation, malfunctioning or any type of errors you may encounter.

We try to produce images that represent the art in a close resemblance to reality. However, each digital picture will look different depending on the monitor settings of the viewer, consequently we caution you that the actual piece might not look as you have seen it in your particular device.

We reserve the right to make any changes to the content (including but not limited to, prices and shipping costs, artwork details, policies, etc.) and functionalities of the site, without prior notice.

privacy

Privacy

By introducing personal information (such as your name, address, email etc.) into the checkout form, by email or via phone you implicitly agree to share that information with us. All personal information shared with us is safely stored and processed on the Shopify Inc. secure servers and on the MailChimp (our mailing list manager) secure servers.

We use the information we collect to help us understand purchasing trends and make our platform a better experience for its users. However, if we share our collected data for research purposes with third-parties, we will remove any information that identifies you personally.

When you browse our store, we also automatically receive your computer's internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system. This information is used by us for order processing purposes and for research purposes.

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only. If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

We will never sell or lease your personal data to third-party marketers.

We reserve the right to share your personal information and activity on the site (including but not limited to your purchasing history) with third parties for order processing or research purposes under the guarantee that these companies store and process this information confidentially to the extent and in the conditions specified by the law. These third parties can offer their products or services online or in physical locations, in Romania or abroad, and will have a direct partnering relation with our gallery (like a frame store, an interior design company etc.). Any marketing material you will receive as a consequence of us sharing your information will have an opt-out option.

You have the right to oppose the storage of your personal information and to partially or completely delete it. For us to revise your personal data, you have to send us a written request.

The financial data you enter on our site during the checkout process is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption and follows the Payment Card Industry Data Security Standard (PCI-DSS). The payment provider stores it only for the necessary time to process your order, and then it is deleted. PayPal can indefinitely and securely store your financial data only if you choose so. Note that Unicat and its direct partners have absolutely no access to any financial information you enter using our site and cannot be accountable for issues related to your financial data. If you have concerns related to the payment gateway please contact them directly: contact PayPal.

As a general term, when you click on third-party links on our online shop, they will direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

The privacy policies stated above do not cover situations in which we are legally obliged to share your data by governmental authorities.

cookies

Cookies

A cookie is a small file that is downloaded onto your computer when you visit a website. It allows us to recognize and tailor our site to you and it won't harm your computer. Learn more about cookies from the site you use the most: Google.

When you visit our site, cookies give us the possibility to make your experience more coherent and provide us with valuable data to make our store more efficient and innovative.

Our website uses cookies for:
• Anonymous Statistics: number of visitors, location, time on website etc.
• Order processing: user login, cart contents saved for up to 2 weeks etc.
• We use Google Analytics to track our web traffic. You can read more about the data they collect and how they store and use it here.

Cookies make your experience on our site a better one, we advise you to enable them. You can choose to disable cookies in your browser's settings, however some of our cookies are strictly necessary for the functioning of our site, and disabling all cookies will prevent you from being able to use our site and services.

third parties

Third Parties

Our website includes links to other websites (e.g. Facebook, Pinterest etc.) that we do not own or control and features that allow you to use third party social media services. Your use of third party websites or services is exclusively at your own risk and is subject to the policies of those websites or services. We are not liable or responsible for any claim, loss or damage arising from your use of any third party website or service accessed in connection with our website.

user content

User Content

If you interact with our website by leaving comments or feedback, you grant us the right to use this information as we see fit. Once the information reaches us we may use it to promote our products and services, publish materials etc. Your input will not be compensated in any manner and we reserve the right to use it or not.

If you post, exhibit or upload any user content on our website or otherwise provide any user content to us via email, via the contact form or via any social media site that we use:
• you grant us a nonexclusive, royalty-free, sub-licensable through multiple tiers, perpetual, irrevocable, worldwide right and license to use, reproduce, distribute, modify, translate, create derivative works from, publish, publicly perform and publicly display such user content and any names, likenesses or trademarks depicted in such user content, in any media now known or later developed, only for the purposes of developing, promoting and providing the website.
• you represent and warrant that you have all necessary rights to grant us this license and that such user content does not and will not violate or contribute to the violation of any third party rights, including but not limited to any copyrights, moral rights, trademark rights, privacy rights or publicity rights.

We reserve the right to delete any comments made on our website or the social media platforms we use, for any reason, without previous notification. We will delete your comments if you post something that is, in our sole opinion:

  • off-topic;
  • libelous, defamatory, abusive, harassing, threatening, profane, pornographic, offensive, misleading;
  • violates or encourages others to violate intellectual property;
  • spam

By commenting on this site and third parties sites that you access via our site, you relieve UNICAT Art & Lifestyle SRL-D from any and all liability that may result from those postings.

liability

Liability

***Limitation of liability***

UNICAT Art & Lifestyle SRL-D, its affiliates or any of their respective directors, officers, employees, agents, partners, subsidiaries, divisions, successors, suppliers, distributors, affiliates vendors, contractors, galleries, artists, institutions, representatives or content or service providers cannot be liable for any indirect, special, incidental, consequential, exemplary or punitive damages arising from or directly or indirectly related to the use of, or the inability to use, the site or the content, materials and function related thereto, including, without limitation, loss of revenue, or anticipated profits, or lost business, data or sales, or cost of substitute services, even if the company or its representative or such individual has been advised of the possibility of such damages. Some laws do not allow the limitation or exclusion of liability so some of the above limitations may not apply to you. Without limiting the foregoing, in no event shall UNICAT Art & Lifestyle SRL-D or its respective officers, directors, employees, agents, successors, subsidiaries, divisions, distributors, suppliers, affiliates or third parties providing information on this site have any liability for any damages or losses arising out of or otherwise incurred in connection with the loss of any data or information contained in your account or otherwise stored by or on behalf of UNICAT Art & Lifestyle SRL-D.

contact

Contact

Blvd. Timisoara 35,
bloc OD6, scara 6, apt. 208,
Sector 6, Bucharest, ROMANIA
Email: art@unicat.co
Phone: +40 755 122 487


*Last Update: May 2017


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